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    Safety

    Medical safety

    Your safety is our priority. This page provides guidance on when to seek urgent care.

    When to seek immediate help

    • • You are having thoughts of self harm or suicide
    • • You are experiencing a medical emergency
    • • You feel you are in immediate danger

    Emergency

    Life threatening emergencies

    999

    NHS 111

    Non emergency medical advice, 24/7

    111

    Samaritans

    Emotional support, 24/7, free to call

    116 123

    Crisis Text Line

    Free, confidential, 24/7 text support

    Text SHOUT to 85258

    Our online assessment includes safety screening. If we identify that you need urgent care, we will provide appropriate guidance and will not proceed with the online treatment pathway.