Our Process
How it works
Four steps, each checked by a UK registered prescriber.
Complete the assessment
Answer questions about your sleep, health and lifestyle. You can start straight away and create your account at the end to save your answers.
Confirm your identity
Upload a photo driving licence, or a passport with proof of address, plus a selfie. You also share screenshots from your NHS App so the prescriber can see your current medicines and allergies. The name and address must match your delivery details.
Clinician review
A UK registered prescriber reviews your assessment. They may approve, request more information, or advise alternative support.
Treatment and support
If clinically appropriate, treatment is delivered discreetly to your home address.
What to expect
The assessment covers your sleep symptoms, medical history, current medications, and lifestyle factors.
Safety screening is built in. If urgent issues are identified, you'll be directed to appropriate support.
Treatment is never guaranteed. The clinician makes an independent decision based on your assessment.
You may be asked to provide additional information or documents before a decision is made.
Your prescriber may ask you to keep a two week sleep diary or arrange blood tests, such as thyroid or iron levels.
Your data is kept confidential and handled in compliance with UK regulations.